Information We Collect

When you use tyrenolvia's budget risk management services, we collect information that helps us provide better financial guidance and protect your interests. This happens in several ways, and we want you to understand exactly what we gather.

• Contact Details: Your name, email address, phone number, and postal address when you reach out to us or sign up for our services
• Financial Information: Budget details, income ranges, expense categories, and financial goals you share during our risk assessment process
• Business Information: Company details, industry type, and business structure if you're seeking commercial budget management services
• Communication Records: Messages, emails, and notes from our consultations to ensure we provide consistent advice

We also automatically collect certain technical information when you visit our website. This includes your IP address, browser type, pages you visit, and how long you spend on our site. We use this data to improve our website performance and understand how people find our services.

How We Use Your Information

Your information helps us deliver personalized budget risk management advice that actually fits your situation. Here's exactly how we use what you share with us:

We never sell your personal information to third parties. When we analyze your financial data, we focus on providing actionable insights rather than making unrealistic promises about guaranteed outcomes. Our goal is helping you make informed decisions about your budget and financial risks.

Data Sharing and Disclosure

We keep your information private, but there are specific situations where we might share certain details with trusted partners or as required by law.

We never share your specific financial details with marketing companies or sell your contact information. When we do work with partners, we ensure they meet our privacy standards and only access information necessary for their specific role.

Your Privacy Rights

Under Australian Privacy Principles and other applicable laws, you have several important rights regarding your personal information. We've designed straightforward processes to help you exercise these rights.

• Access Your Information: Request a copy of all personal data we hold about you, including how we collected it and who we've shared it with
• Correct Inaccuracies: Ask us to update or fix any incorrect information in your records
• Delete Your Data: Request deletion of your personal information, subject to any legal obligations we have to retain certain records
• Restrict Processing: Limit how we use your information while we investigate a concern or dispute
• Data Portability: Receive your information in a commonly used format that you can transfer to another service provider
• Object to Processing: Stop us from using your information for specific purposes like marketing communications

Data Security and Protection

Protecting your financial information is something we take seriously. We use multiple layers of security to keep your data safe from unauthorized access, theft, or misuse.

Our technical safeguards include encrypted data transmission, secure cloud storage with access controls, regular security audits, and staff training on privacy protection. We limit access to your information to employees who need it for their work, and we regularly review our security practices to address new threats.

However, no online system is completely secure. While we implement industry-standard protections, we can't guarantee absolute security. We recommend that you also protect your accounts by using strong passwords and being cautious about sharing sensitive information online.

If we discover a data breach that might affect your information, we'll notify you promptly and explain what happened, what information was involved, and what steps we're taking to address the situation.

Data Retention and Deletion

We keep your information only as long as necessary to provide our services and meet our legal obligations. The retention period varies depending on the type of information and your relationship with us.

When we delete your information, we remove it from our active systems and ensure it can't be recovered. Some information might remain in backup systems for a limited time, but this data isn't accessible for regular business operations.

Cookies and Website Technology

Our website uses cookies and similar technologies to improve your experience and help us understand how people use our services. Most cookies we use are essential for the website to function properly, while others help us analyze visitor patterns.

• Essential Cookies: Required for basic website functionality, security, and remembering your preferences during your visit
• Analytics Cookies: Help us understand which pages are most popular and how visitors move through our site
• Performance Cookies: Monitor website speed and functionality to identify areas for improvement

You can control cookies through your browser settings, though disabling certain cookies might limit some website features. We don't use cookies for targeted advertising or share cookie data with advertising networks.

International Data Transfers

While tyrenolvia operates primarily in Australia, some of our service providers may store or process data in other countries. When this happens, we ensure appropriate safeguards are in place to protect your information according to Australian privacy standards.

We only work with international partners who demonstrate adequate privacy protections and commit to handling your data according to our privacy requirements. If you have concerns about international data processing, please contact us to discuss your specific situation.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or privacy practices. When we make significant changes, we'll notify you by email and post the updated policy on our website.

Minor updates that don't affect how we handle your information might be made without individual notification, but we'll always update the "last modified" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.